E-gift card Terms and Conditions

By purchasing, accepting and using your 12storeez E-gift card (“E-gift card”), You are agreeing to these Terms and Conditions. Please read them carefully. Additional terms and conditions may apply to purchases of merchandise made by you using the E-gift Card, please see our terms and conditions here

All references in these Terms & Conditions to “12storeez”, “we”, “us” or “our” in these Terms & Conditions are to PATTERN FZE  (registered under the laws of the United Arab Emirates, with business license number No. 39661579). If you have any questions about these Terms & Conditions please contact us via email at friends@12storeez.com.

E-gift cards are issued and operated by 12storeez. We reserve the right, at any time without notice, to: (a) alter or amend the conditions of operation of the E-gift card scheme; (b) decline to issue E-gift cards; and (c) withdraw or cancel E-gift cards for reasons including but are not limited to (i) any abuse or attempted abuse of the scheme, or (ii) any use or attempted use of a E-gift card in a manner which is contrary to these terms and conditions, or (iii) any reasonable suspicion of fraud or tampering of E-gift card; (d) terminate the E-gift card.

E-gift cards are delivered via email to the address you supply to us immediately after purchase.

The email you specified for sending the E-gift card will not be used 12storeez in for some other purpose, only for sending E-gift card.

E-gift cards are a digital product. 12storeez does not offer physical Gift Cards.

E-gift cards may not be used to purchase other E-gift card(s).

Discounts can be redeemed against a purchase of a E-gift card. All E-gift cards purchases must be paid in full using a Credit/Debit Card or any other available payment method (Stripe).

We are unable to process orders with multiple E-gift card recipients. Please place a separate order for each recipient.

You may cancel the purchase of the E-gift card within 14 days provided that You or the recipient of the E-gift card has not used any part of the E-gift card to make a purchase (even if that purchase is canceled).

E-gift cards are only redeemable against 12storeez merchandise online at www.12storeez.store.

Items purchased via E-gift card will be refunded back to the original E-gift card.

Items purchased via E-gift card and another form of payment (Credit/Debit Card, Stripe) will be refunded back to the original E-gift card first. The remaining refund balance (if any) will be refunded to the other payment method.

We want You to enjoy using Your E-gift card so please note that E-gift cards expire after 12 months and any unused balance on them cannot be refunded.

E-gift cards are calculated and issued in dirhams (AED). When checking out in currency of your country, E-gift cards will be automatically converted to AED for the E-gift card recipient.

E-gift cards can be purchased alongside other merchandise on www.12storeez.store but are not counted towards the free shipping minimum spend. Shipping fees will apply to products ordered using E-gift cards but credit on a E-gift card can be used to pay for that shipping.

E-gift card orders are not subject to additional processing or shipping fees when purchased on their own.

Read about our data processing and privacy here.